Whelp is an AI-driven cloud and on-premise solution designed to enhance customer support efficiency for various industries, including call centers, healthcare, and retail. It enables businesses to deliver personalized service across multiple communication channels, such as voice, chat, SMS, email, and WhatsApp, all from a single interface. Whelp’s capabilities include live chat for real-time customer engagement and a chatbot for automated lead capture, ensuring seamless interaction with customers even when agents are offline.

The platform is subscription-based and supports a diverse range of users, from small businesses to enterprises. Whelp integrates with numerous applications, including Amazon Connect, Salesforce, and WhatsApp, making it a versatile tool for customer relationship management. Additionally, it offers 24/7 live support and training resources, including live online sessions and video tutorials, to help users maximize the platform's potential. A free trial is available for those interested in exploring its features.